Your moving and storage questions answered

Here you’ll find the answers to some of the common questions people have asked us about  how best to move and store their items.

Simply put, mobile storage refers to the use of a mobile storage container that is delivered right to your front door (as opposed to traditional self-storage using a fixed storage unit at a storage facility). Mobile self-storage is more convenient, flexible, cost-effective and secure than traditional self-storage.

It’s as easy as one, two, three!

Step 1: You order your mobile storage unit and we deliver it to your location of choice.

Step 2: You pack the mobile storage unit at your own pace.

Step 3: You can choose to store the mobile storage unit at your place, have us move it to a new address or store it at our secure storage facility.

There are three easy ways to book your unit for delivery or pick up.

  1. Use our secure online booking system
  2. Call us on 1300 914 706
  3. Email us at [email protected]

We require 7 days’ notice to deliver your Mobistorage container back to you. If you require your container delivered in less than 7 days, please note an additional fee of $60.00 will apply to accommodate your request.

The maximum weight that can be loaded into a mobistorage unit is 3000 kg.  Exceeding this maximum weight will prohibit transportation or relocation of the mobistorage container. Please note that penalties will apply if the container is overloaded.

We deliver the Mobistorage unit on our truck to your desired location at the scheduled time. When you’re done with it, we will load it onto our truck and transport it to its next location.

Yes, we can take your Mobistorage container straight from your old house to your new house. Alternatively, we can store it for you at our storage yard in Yangebup if your move out date does not coincide with your move in date.

Your Mobistorage consultant will confirm where at your address the container will be placed prior to delivery. You need to ensure there is safe and adequate space for a truck to load and unload the container, and it needs to be placed on a flat, hard surfaced area. Ideally the container will be as close as possible to your house to minimise the distance you are carrying furniture. Our drivers can only put the Mobistorage container where it is safe, adequate and possible to do so.

We need approximately 48 hours’ notice for any booking cancellations as it affects our delivery and redelivery schedules. Bookings cancelled with less than 48 hours’ notice given will incur a cancellation fee.

As with cancellations, approximately 48 hours’ notice is needed for any booking amendments because it affects our schedules for delivery and redelivery. Bookings changed with under 48 hours’ notice will incur a demurrage fee.

Yes, we can put you in touch with a network of approved removalists who can assist with packing your container for a nominated fee. These removalists have helped many people with Perth removals.

You can keep your Mobistorage unit for as short or long a term as you like.

We deliver Mobistorage units to homes, offices, businesses or worksites from Monday to Friday between 7.00am and 3.00pm.

If you choose to store your Mobistorage container at our storage facility, you will only be able to access your unit by appointment Monday to Friday, between 9.00am and 4.00pm. We require 48 hours’ notice to get your container ready for you, and this service is subject to an access fee.

We accept payment via our secure online booking system, as well as by debit card or credit card.We do not accept cash.

We can only deliver Mobistorage containers to locations within a 250km radius of the Perth metropolitan area. We do not deliver to anywhere outside of Western Australia or any locations within Western Australia > 250kms from the Perth metro area.

Yes, we have a wide range of high quality packing supplies available for purchase with your Mobistorage container. These include strong moving boxes, packing tape, bubble wrap and moving blankets. If you order packing supplies at the same time as your Mobistorage container, we can place the items in the container for you to be delivered along with the container.

It is the customer’s responsibility to insure their goods. We do not offer insurance for any of your stored belongings either on site at your place or at our storage facility.

Please note that late fees apply for any payments not paid by their due date.

Please note that charges will apply for graffiti cleaning, or any type of damage done to the container that requires it to be repaired.

We can cut the lock on your container for you. Please note a fee of $55.00 will apply.

Mobistorage take security very seriously. Our Yangebup facility features state-of-the-art security systems, including PIN keypad-controlled access. This restricts access to authorised storers only.

Our units are built from rust-resistant, heavy-duty steel to provide weather-proof protection. They keep goods safe from water and fire, as well as pests.

Still have questions? Get in touch with our friendly team!

If your question isn’t on our list, please get in touch with our friendly team who will gladly help out. We’ve been in the moving and storage business for years; we know what works, what doesn’t and what to do to get the best possible value from your storage. Our team has plenty of knowledge and experience, and we’re always happy to provide moving and storage advice.

women and man waving to mobistorage truck driver

Not sure how much space you need?

Here’s what our self storage clients have to say about our services.

I highly recommend Mobistorage. Brendan, Shannon & the team helped with my recent move. The delivery & collection on each of the 4 occasions went smoothly and at the time promised. I now know why my real estate agent also recommended we use Mobistorage.

Robyn Steinkrug Avatar Robyn Steinkrug
December 24, 2022

Mobistorage is a great storage solution. The Mobistorage unit was dropped off promptly and the team were very helpful with planning its return. All of our belongings inside the Mobistorage unit were kept safe without anything being damaged.

Carlo Seymour Avatar Carlo Seymour
December 24, 2022

Mobistorage provide a clean, affordable and professional service to suit its main product. Their team are fully approachable and they take time to listen if you need an extra day, week on top of your months hire. I would re-use mobistorage if we needed them again.

Zoe Tribble Avatar Zoe Tribble
September 24, 2022

Absolutely fantastic service thank you. Very accommodating with regards to delivery. Made our life so much easier to complete our renovations knowing all our belongings were safely stored securely and out of the weather. Would 100% use again if I needed to and I will be recommending Mobistorage to all my family and friends. Thanks again.

Tarah Higgs Avatar Tarah Higgs
September 24, 2022

I had a great experience with Mobistorage! I needed to hire a storage container at the last minute and they were able to accommodate me. The delivery and pick up were on time, and I had no issues at all. Shannon who I spoke to over the phone and via email was very friendly and helpful. Definitely recommend Mobistorage and would use them again in the future.

Hilda A Avatar Hilda A
February 24, 2023

We can't recommend Mobistorage enough! I was cynical, but the container really did store the contents of our 4 bedroom house. It was delivered on time, withstood all the wild winter storms without any leakage and the amount of stress and time saved was enormous. Having access to our belongings without having to drive/hire a trailer/rush really reduced the stress of renovation. An awesome idea and an awesome business.

Asiri Perera Avatar Asiri Perera
December 24, 2022

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