Your moving and storage questions answered

Here you’ll find the answers to some of the common questions people have asked us about  how best to move and store their items.

Simply put, mobile self-storage refers to the use of a mobile storage unit that is delivered right to your front door (as opposed to traditional self storage using a fixed storage unit at a storage facility). Mobile storage is more convenient, flexible, cost-effective and secure than traditional self-storage.

It’s as easy as one, two, three!

Step 1: You order your mobile storage unit and we deliver it to your location of choice.

Step 2: You pack the mobile storage unit at your own pace.

Step 3: You can choose to store the mobile storage unit at your place, have us move it to a new address or store it at our secure storage facility.

There are three easy ways to book your unit for delivery or pick up.

  1. Use our secure online booking system
  2. Call us on 1300 914 706
  3. Email us at [email protected]

We endeavour to deliver or collect units within 48 hours of the booking being placed. To avoid disappointment, please make sure you book deliveries and pickups in advance.

The maximum weight that can be loaded into a mobistorage unit is 3000 kg.  Exceeding this maximum weight will prohibit transportation or relocation of the mobistorage container.

We deliver the mobistorage unit on our truck to your desired location at the scheduled time. When you’re done with it, we will load it onto our truck and transport it to it’s next location.

You can keep your mobistorage unit for as short or as long a term as you like.

We deliver mobistorage units to homes, offices, businesses or worksites from Monday to Friday between 9.00am and 4.30pm.

If you choose to store your mobistorage container at our storage facility, you will only be able to access your unit by appointment Monday to Friday, between 09.00am and 5.00pm. We require 48 hours notice to get your container ready for you and this service is subject to an access fee.

We accept payment via our secure online booking system as well as by eftpos, debit card or credit card. We do not accept cash.

A mobile storage unit is delivered to your location of choice. You can then pack the mobile storage unit when it’s convenient for you. You can then store the mobile storage unit at your own place or at our secure storage shed.

Yes, we can deliver your mobistorage unit with packing supplies so that you can get started straight away.

Insurance is available for purchase when storing at our storage facility. If you store at your place, you will need to check your home insurance policy.

Still have questions? Get in touch with our friendly team!

If your question isn’t on our list, please get in touch with our friendly team who will gladly help out. We’ve been in the moving and storage business for years, we know what works, what doesn’t and what to do to get the best possible value from your storage. Our team has plenty of knowledge and experience and we’re always happy to provide moving and storage advice.

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How it works
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Choose from three convenient sizes

Here’s what our self storage clients have to say about our services.

    5 star review  Had to store our gear for over a year. We moved from a country area to the metro area and found the service very efficient and hassle free. They were very understanding when we changed our delivery date multiple times due to delays with handover. Very highly recommended. 10/10 ☺

    thumb Philip & Sandra Maher
    February 15, 2021

    5 star review  We had a great experience with MobiStorage. When we originally booked it was for a direct transfer to new property but it fell through and so the Mobistorage team were more than flexible in allowing us to store the container for 6 months until we had it delivered to our new home. Contents of container were intact and as packed. Delivery and pickup of container was on time and with no hassles. Thanks Mobistorage for making the moving process that much easier. ??

    thumb Adam Sargon
    October 3, 2020

    5 star review  Very professional team and always there to answer any queries. Operation Manager went out of his way to come out and inspect the access to drop-off the storage unit. No hesitation in recommending your service. Keep up the great work!

    thumb Steven S
    October 21, 2020

    5 star review  Good price and great service

    thumb Bill Lee
    February 24, 2021

    5 star review  Fantastic service. We decluttered before selling our house and Mobistorage was the perfect solution. Delivery & removal were right on time and after 3 months delivered to our new home promptly and removed within hours of us emptying the unit. Brendan and his drivers were all friendly, efficient and helpful. Can't recommend their service highly enough.

    thumb Graham McArthur
    January 20, 2021

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