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StoreProtect

StoreProtect offers extended liability protection for your stored goods, so you get true peace of mind while your belongings are in storage.

Peace of mind

What is StoreProtect?

StoreProtect is an enhanced protection arrangement designed to give you total peace of mind. It provides new-for-old replacement coverage for your belongings whilst they are in our care (subject to T&Cs).

Add StoreProtect to your mobile storage quote for total peace of mind.

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How to add StoreProtect

Activate enhanced protection in three simple steps to ensure your belongings are covered for their full replacement value while in our care.

Request coverage

Let our team know you’d like StoreProtect when booking your container. Existing customers can add it to their account at any time.

Declare your value

Provide a Maximum Replacement Value that reflects the total "new-for-old" cost of all items you are storing.

Confirm & protect

Once the additional fee is agreed upon, your enhanced protection is active once your storage is in our care.

FAQs

Coverage & conditions

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  • What items are protected?

    StoreProtect covers most household and business goods. If loss or damage occurs due to a cause within our reasonable control, we provide new-for-old replacement – meaning you receive the current retail cost of the item as new (subject to terms and conditions).

  • Are there any exclusions or special rules?

    Yes. Some items, such as antiques, fine art, or linens, are subject to specific valuation rules since they cannot be easily replaced “as new.” Additionally, StoreProtect does not cover events beyond our reasonable control, such as major natural disasters (Acts of God), war, or extreme climate events.

  • What is a Maximum Replacement Value?

    This is the total cost it would take to replace all your stored items with brand-new equivalents today. It is vital to declare an accurate value; if the declared amount is lower than the actual replacement cost, any compensation will be proportionally reduced.

  • What happens if I don't choose StoreProtect?

    Without StoreProtect, our liability for loss or damage is strictly limited under the standard license agreement. We strongly recommend opting in for StoreProtect or ensuring you have adequate separate insurance cover in place.

  • How do I arrange cover?

    You can select StoreProtect while booking your container or contact our team to add it to your account later. Simply provide your replacement-value declaration and agree to the associated fee to activate your protection.

View all FAQs

StoreProtect is available to eligible customers only. We encourage you to review the Full Self Storage Licence Agreement and StoreProtect Addendum (including the Target Market Determination) for complete terms and conditions.

Protection & value

Add StoreProtect to your quote for peace of mind

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